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HILTON HONORS POINTS UNLIMITED BONUS PROMOTION – FAQ

What is the promotion?
Registered Hilton Honors members will earn 2,000 Bonus Points per stay during the Promotion Period. Registered members will also receive an additional 10,000 Bonus Points for every 10 nights completed. The 10,000 Bonus Point award can be earned an unlimited number of times during the Promotion Period with this offer.

What is the Promotion Period for the “Points Unlimited” Hilton Honors promotion?
January 6, 2020 through September 7, 2020 (‘Promotion Period’)

How will the 10,000 Bonus Points be awarded?
If you stay 10 nights within the promotion period, you’ll earn 10,000 bonus points.  

The 10,000 Bonus Point award can be earned an unlimited number of times. Each time you reach 10 nights, the count resets. If you reach 10 nights in a stay and have additional nights during the same stay, the additional nights will start counting toward the next 10,000 Bonus Point award.

Example A: An Honors member stays 5 times for a total of 10 nights in March. 

  • Member earns a total of 20,000 Bonus Points with the promotion.
    • The member earned 10,000 Bonus Points for their 5 stays (2,000 Bonus Points per stay) and received the 10,000 Bonus Point award for achieving 10 Nights.

Example B: An Honors member stays 3 times with a total of 11 nights in March. This same member then stays 4 times with a total of 9 nights in April.

  • Member earns a total of 34,000 Bonus Points with the promotion.
    • The member earned 14,000 Bonus Points for their 7 stays (2,000 Bonus Points per stay).
    • The member also received the 10,000 Bonus Point award once for staying at least 10 nights in March.
    • Since the member had 1 additional night over the 10 night threshold requirement in March, this 1 night can be used toward earning their next 10,000 Bonus Point award.
    • The member used this extra night with the 9 nights in April to earn the 10,000 Bonus Point award again.

Example C: An Honors member stays 1 time with a total of 20 nights in March.

  • Member earns a total of 22,000 Bonus Points with the promotion.
    • The member earned 2,000 Bonus Points for their 1 stay (2,000 Bonus Points per stay).
    • Since the member achieved the 10 night threshold twice during their single stay, the member will earn the 10,000 Bonus Point award twice for a total of 20,000 Bonus Points.

*These examples don’t include Base Points, Elite Tier Point Bonuses or Hilton Honors Credit Card holder Bonus Points. More information on tiers and the accrual of Points are in the Hilton Honors Terms & Conditions.

What is an eligible stay? 
A stay is defined as the total number of consecutive nights spent at the same hotel, whether or not a guest checks out and checks back in again. For additional details, visit the Hilton Honors Terms & Conditions.

Are all rates included in this promotion?
No. A list of ineligible rates can be found under the Hilton Honors Terms and Conditions: Accrual of Points number 3. 

Do I have to register for this promotion?
Yes. Hilton Honors members must register for the promotion at HiltonHonors.com/PointsUnlimited.

I am not a Hilton Honors member; can I participate in this promotion?
Only members can participate. You can join the Hilton Honors program for free, register for the promotion and immediately be eligible to participate. Simply visit HiltonHonors.com/PointsUnlimited and follow the steps to join Hilton Honors and register for the promotion simultaneously. 

Which Hilton Honors brands are participating in the promotion? 
All Hilton brands are participating in the promotion. 

If I already have a reservation, is it eligible for the promotion?
Yes, as long as the member is registered for the promotion prior to check-out of the stay and the reservation is for an eligible stay. Regardless of when a reservation was booked, any registered guests with nights within the Promotion Period will receive the promotion bonus.

If I check-in before January 6, 2020, or check-out after September 7, 2020, do I still earn credit for that stay? 
Members checking in before January 6, 2020 will receive credit for their stay if the stay is completed on or after January 6, 2020 and prior to or on September 7, 2020.  If you start a stay in the middle of the promotion period and check-out after September 7, 2020, you will not receive the bonus.

Will I receive Bonus Points with the “Points Unlimited” promotion for any stays within the Promotion Period that I completed PRIOR to registering for the promotion? 
No. Only members registered prior to check-out will receive Bonus Points with the “Points Unlimited” promotion for nights within the Promotion Period.

When will the Bonus Points post to my Hilton Honors account?
Please allow 6-8 weeks from the completion of your stay for the Bonus Points to appear in your Hilton Honors account.

Will I earn Bonus Points for Reward Stays with the “Points Unlimited” promotion?
Yes – members will earn 2,000 Bonus Points per stay on reward stays. Reward stays will also count towards the 10,000 Bonus Point award.

Can I register for other promotions if I register for this promotion?
Yes, unless stated otherwise in the Terms and Conditions of other select promotions, a member can register for multiple promotions.

Whom may I contact if I have more questions? 
If you have more questions about the “Points Unlimited” promotion, please feel free to contact us at 800-548-8690. Outside the United States and Canada, please dial + 800 44 45 86 67.